Shipping & Returns
Shipping Policy
We strive to process and ship orders within 4-7 business days. Once your order has been shipped, you will receive an email with tracking information. Please allow additional time for delivery based on your location.
Shipping Information:
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Standard shipping times may vary based on your location.
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All shipping details, including tracking information, will be provided to you via email.
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If you have specific shipping requirements or requests, please contact us before placing your order.
Return Policy
We want you to be completely satisfied with your purchase from Papuan Shop. If you are not satisfied or have changed your mind, you may return the product within 30 days of the delivery date. To be eligible for a return, the product must be in its original condition, unused, and with all original packaging.
Please note the following conditions for returns:
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Returns must be initiated within 30 days of the delivery date.
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The product must be in its original condition and packaging.
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Broken or damaged products will be subject to a deduction from the original price.
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Returns will not be accepted for products that have been used or are not in their original condition.
Return Process:
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Contact us to initiate the return process.
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Provide your order number and details about the product you would like to return.
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Our team will guide you through the return process, including any deductions for broken or damaged products.
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Once the return is approved, we will provide you with instructions on how to return the product.