TERMS AND POLICY
Introduction
Welcome to Papuan Shop! By accessing and using our website, you agree to be bound by these Terms and Policies. Please read them carefully as they outline your rights and obligations as a customer.
TERMS OF SERVICE
Product Information
We strive to display accurate descriptions, images, and prices for all products. However, as many of our items are handmade, there may be slight variations in color, design, and size. This uniqueness is part of the charm of our Papuan-made products.
Pricing
All prices are listed in [currency, e.g., USD or local currency] and may change without prior notice. Prices do not include shipping fees or applicable taxes, which will be added at checkout.
Payment Options
We accept credit/debit cards, PayPal, etc.. Payments must be received in full before the order is processed.
Shipping & Delivery
We offer domestic shipping. Shipping times may vary depending on your location. Once shipped, you’ll receive a confirmation email with tracking details. Please note that delivery times are estimates and may vary due to unforeseen circumstances.
Return and Refund Policy
We want you to be completely satisfied with your purchase. If you are not, please contact us within 14 days of receiving the item(s) to request a return or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Custom orders or made-to-order items are non-refundable unless defective. Shipping fees are non-refundable.
Cancellations
Orders may be canceled before shipping. If your order has already shipped, please follow our return policy.
PRIVACY POLICY
Information Collection
We collect personal information, including your name, contact details, payment information, and shipping address. This information is collected solely for processing orders, shipping items, and communicating with you about your purchase.
Use of Information
We use your information to process orders, enhance our services, and communicate updates, such as promotions or changes to our policies. We do not sell or share your personal information with third parties without your consent, except where required by law.
Security
We take your privacy seriously and implement security measures to protect your information. However, no online data transmission is 100% secure, and we cannot guarantee absolute security. By using our services, you acknowledge and accept this risk.
Cookies
We use cookies to enhance your experience on our website. Cookies help us understand how you use our site, personalize content, and track your shopping cart. You may adjust cookie settings in your browser if you prefer not to accept cookies, although this may limit some website functionalities.
SUPPORTING PAPUAN STUDENTS
Donation Commitment
With every purchase, Papuan Shop donates 10% of the sale to support Papuan students with educational needs. These funds go toward providing school supplies, improving educational access, and offering hope for a brighter future. We are proud of this mission and are committed to helping make a positive impact.
Changes to Terms and Policies
Papuan Shop reserves the right to update these terms and policies at any time. Any changes will be posted on this page, and by continuing to use our site, you agree to the new terms.
Contact Us
If you have any questions about our Terms & Policies, please reach out to us at papuanshop0818@gmail.com.
Thank you for supporting Papuan Shop and our mission to celebrate culture and foster education in Papua, Indonesia!